Thank you for visiting www.elevatepromo.com (together with its content, subdomains, web interface, tools and services, the (“Site”)) which is operated by Elevate Solutions Inc. d/b/a Elevate Promo (“Elevate”). Your privacy is important to us. To better protect your privacy, we provide this privacy policy (“Privacy Policy”) explaining our online information practices and the choices you can make about the way your information is collected and used at this Site. This Privacy Policy forms part of the Terms and Conditions, available at www.elevatepromo.com/terms-conditions.

1. Introduction

We are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us. “Personal Information” means any information that may be used, either alone or in combination with other information, to personally identify a business entity and/or individual, including, but not limited to, a first and last name, personal profile, a home or other physical address, an email address or other contact or billing information.

2. Consent and Modification

By using this Site, you consent to the terms of our Privacy Policy and to Elevate’s processing and use of Personal Information for the purposes set forth herein. If you do not agree to this Privacy Policy, please do not use our Site. We reserve the right, at our discretion, to change this Privacy Policy at any time, which change will be effective 30 days following posting the revised Privacy Policy on the Site. Your continued use of our Site 30 days following such posting means you accept such changes. By submitting any Personal Information to Elevate, making a purchase or creating a Customer Account (“Account”), you agree to receive marketing, advertisements, special promotions, news, mail, emails, text messages, phone calls and new product information from Elevate or its third-party agents or affiliates.

3. Receipt and Collection of Information

We receive and/or collect information from you in the following ways:

3.A. General Access to the Site

We do not currently require you to provide Personal Information in order to have access to general information available on our Site.

3.B. You Submit Information to Elevate

You submit Personal Information to Elevate by emailing or calling us directly, or submitting a quote request directly through our website.

3.C. Account Creation

In order to provide you with convenience on the Site, you may create an Account and provide us with information such as your name, email address, and a password that you will use for your Account and other specified information. You may also use your account to store credit card and other purchase information and shipping addresses. You are able to login to your Account at any time and edit your Personal Information and settings. It is your responsibility to keep your password confidential. If you are sharing a computer with anyone you should always logout before leaving the Site to protect access to your information from subsequent users.

3.D. Purchases

If you choose to purchase a service or product from us we will require sufficient information from you to complete the transaction. Such information could include a credit card number and related account and billing information, invoice related information, and other data required to process the order. We may use the tools, software or services of third-party service providers to process transactions on our behalf (but we require that these parties agree to comply with this Privacy Policy). All information of this nature is maintained by us in a secure database and transmitted across the Internet from you to us using secured transmission encryption. Except as set forth herein, we will not share your financial Personal Information with any third person or entity.

3.E. Cookies and Other Tracking Technologies

Some of our Site pages utilize “cookies” and other tracking technologies. A “cookie” is a small file that may be used, for example, to collect information about Site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Site user. You may block cookies, or delete existing cookies, by adjusting the appropriate setting on your browser. Please consult the HELP menu of your browser to learn how to do this. If you block or delete “cookies” you may find the usefulness of our Site to be impaired.

3.F. Log Files

Like many other websites, this Site may make use of log files. The information inside the log files includes the IP address from which you access the Site, the type of browser and operating system you use to access the Site, the date and time you access the Site, the pages you visit, and the addresses of pages from where you followed a link to the Site. We may use such information to analyze trends, administer the Site, track users’ movement around the Site, and gather demographic information. Such information is not linked to any information that is Personal Information, with the exception of the IP address which might be used to identify spamming attempts.

4. Publicly Available Information

Any information, video, image, data, text, documents, or other content posted at your direction onto a public area of the Site becomes publicly published content and will be available to all users of that public area of the Site, even if such content contains Personal Information. Please note that if you publish your contact information, you may receive unsolicited messages from users and visitors to the Site. We encourage you to publish only information you are sure you want to be accessible to anyone.

5. The Way We Use Personal Information

If you submit Personal Information to us through the Site:

  • We generally expect to use your Personal Information to improve our services to you, to ensure accurate shipment and billing information, to contact you and to identify and authenticate your access to the Site’s services that you are authorized to access.
  • We may transfer your Personal Information within Elevate or to Elevate’s third-party service providers, but only to provide services on the Site or to you. This information may be transferred to other countries around the world as a result. We may also provide Personal Information and non-personally-identifiable information to our subsidiaries, affiliated companies, or other businesses or persons for the purpose of processing such information on our behalf. We require that these parties agree to process such information in compliance with our Privacy Policy.
  • We may use your email and other contact information for marketing and advertising by Elevate.
  • We may disclose your Personal Information or any information you submitted via the Site and its services if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to (i) comply with any applicable law, regulation, legal process or governmental request, (ii) enforce our Terms and Conditions including investigations of potential violations thereof, (iii) detect, prevent, or otherwise address fraud or security issues, or (iv) protect against harm to the rights, property or safety of Elevate, its users, yourself or the public.

6. Choice

You may choose whether or not to provide Personal Information to Elevate. If you choose not to provide the Personal Information we request, you can still visit many parts of the Site, but you may be unable to access certain options, offers, and services that involve our interaction with uou, such as purchases.

You may opt-out from email advertisements or promotions, phone and mobile communications, and other forms of marketing from Elevate. You may also request we cancel your Account at any time. To make any of these requests, contact privacy@elevatepromo.com

7. Access/Accuracy

To the extent that you do provide us with Personal Information, Elevate wishes to maintain accurate and complete Personal Information. If you have an Account, you may login to your personal profile at any time and add information, delete information or correct any incorrect information on file. The accuracy and completeness of any and all Personal Information, including, but, not limited to, ongoing updates and updates to shipping and billing information, is solely and exclusively your responsibility.

8. Collection of Information by Third-Party Sites

Our Site may use a reputable third party to present or serve advertisements that you may see at our Site. These third party ad servers may use cookies, web beacons, clear gifs or similar technologies to help present such advertisements, and to help measure and research the advertisements’ effectiveness. The use of these technologies by these third party ad servers is subject to their own privacy policies and is not covered by our Privacy Policy.

9. Links to Other Sites

Our Site contains links to other sites. Other sites may also reference or link to our Site. We are not responsible for the privacy practices or the content of such other sites.

10. Children’s Privacy

The Site is not intended for or structured to attract children under the age of 18. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 18 years of age.

11. In the Event of Merger, Sale, or Bankruptcy

In the event that Elevate is acquired by or merged with a third party entity, we reserve the right to transfer or assign the information we have collected from our users as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your Personal Information is treated, transferred, or used. In any of the circumstances described in this paragraph, the information will be subject to the privacy policy of the purchaser or assignee.

12. Security

The security of your Personal Information is important to us. We do not sell, trade, or rent any of your personal information. We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. If you have any questions about security on the Site, you can contact us at privacy@elevatepromo.com.

13. Commitment

We are committed to protecting your privacy. Protecting your privacy online is an evolving area, and accordingly we are constantly evolving the Site to meet these demands. If you have any comments, concerns, complaints, or questions regarding our Privacy Policy or the Site, please contact us at privacy@elevatepromo.com.

While we do not and cannot guarantee privacy perfection, we will address any issue to the best of our ability as soon as possible.

14. Your California Privacy Rights

Under California law, California residents have a right to prevent certain disclosures of personal information to third parties for their marketing purposes. Elevate does not disclose information to third parties for their marketing purposes. California residents may opt out of certain types of disclosures of your personal information by contacting privacy@elevatepromo.com.

Copyright Elevate Promo, 2013. Last updated: April 4, 2013